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myUSBgifts Warranty 

How long is the warranty period for the products in this website?

Our warranty period is 1 years for Flash Drives and 3 months for all other products beginning from the date of purchase as indicated on the invoice or receipt. 

What does the warranty cover?

The warranty does not cover the repair or exchange of products resulting from misuse, accident, modification, unsuitable physical or operating environment, incorrect maintenance by yourself, or failure caused by a product for which myusbgifts is not responsible. Damage caused by fair wear and tear is also excluded. Failure or undesirable operation is excluded where products are used with specialist or custom hardware or software or used in an application other than general storage of non-critical data. 

 

The warranty covers only the chipset and incase of factory malfunction or defect resulting in non-readable memory drive on windows computers only. Some mac OS does not recognise USB flash drive formatted for windows, therefore the warranty does not cover in the event of unreadable by mac OS.

Does myusbgifts grant warranty on all their products?

All products appearing on the myusbgifts website (www.myusbgifts.com) are warranted to be free from defect in material and workmanship.

In what cases does the warranty become void?

Proof of purchase or shipment date is required to validate the warranty period. Warranty becomes void if equipment is modified, incorrectly used, damaged by accident or neglect, or if any parts are improperly installed or replaced by the user.

Warranty claim process explained

To claim warranty on defect product, you will be required to produce proof of purchase (invoice or receipt) for validation. Upon successful validation you may need to return the defect product to myusbgifts address (You will need to cover shipping charges) for further checking.

The defect / malfunction product checking will take about 1-2 days, if found to be not in good condition replacement will be made and returned to sender's respective address within 3-5 days subject to stock availability. The cost of shipping for sending out replacement products will be bourned by myusbgifts.

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